FAQs
Pieces made from wood, acrylic, metal, leather, glass and stone can all be suitable for engraving. From jewellery and keepsakes to gifts, accessories and larger pieces, suitability depends on the material, surface and the area available to engrave. If you’re unsure about your item, send us a photo before ordering and we’ll take a look.
Yes. There is no minimum quantity. You can customise a single piece or bring us multiple pieces to engrave.
Almost anything can be adapted for engraving, from names and initials to logos, illustrations and intricate artwork. Fine details may be adjusted depending on the material, surface and scale to achieve the best engraved result.
Yes. We’ll confirm the design, placement and sizing and share a digital mockup for your approval before engraving your piece.
Once your order is confirmed, you can drop your piece at our Town Square Head Office, Monday–Friday between 10am and 4pm. For Dubai and Sharjah, you can also select the relevant BYO Collect & Deliver option at checkout and we’ll arrange collection and return delivery. For other Emirates, you’ll need to arrange for your piece to reach us in Dubai.
